Shipping Policy

Shipping Policy

Our shipping policy ensures clear expectations for processing, delivery, and tracking. Orders are carefully processed before dispatch, and customers are kept informed throughout the entire delivery process. Please note that external factors such as customs, weather, or courier delays may affect delivery times. Learn more about our delivery guarantee →

What is the processing time?

Orders are processed within 1 business day prior to shipping.

How long does shipping take?

Delivery usually takes 1–3 business days depending on destination.

Do you ship internationally?

Yes, we offer worldwide shipping to most countries.

When do I receive tracking?

Tracking information is sent once your order is shipped.

Can delays happen?

Yes, delays may occur due to customs, holidays, or courier issues.

What if my order is late?

Please check your tracking information first, then contact our support team if further assistance is needed.

Have a shipping question? Contact us at info@vortexglobaltrade.com — we're here to help.