Privacy Policy
Effective Date: 08.07.2025
At Vortex Global Trade, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide when using our website and services.
We collect personal and non-personal information to provide and improve your shopping experience. This includes:
Contact Information: Name, address, phone number, and email.
Payment Information: Credit/debit card details and billing information.
Account Details: Username, password, preferences, and order history.
Order and Transaction Data: Items viewed, added to cart, purchased, or returned.
Device and Usage Information: IP address, browser type, device identifiers, and browsing activity.
Communication Content: Messages or inquiries you send to us.
We collect information in several ways:
Directly from You: When you create an account, place an order, subscribe to updates, or contact customer support.
Automatically: Through cookies and similar technologies when you browse our website.
From Third Parties: Including payment processors, advertising networks, or service providers we partner with.
We use your information to:
Process and fulfill your orders
Provide customer support and respond to inquiries
Customize your shopping experience
Send updates, marketing emails, and promotions (you can opt out at any time)
Improve our website, services, and product offerings
Prevent fraud and enhance security
Comply with legal obligations
We may share your personal information in the following cases:
With trusted service providers (e.g., payment processors, logistics partners, marketing platforms) who assist in operating our business
With marketing partners to provide personalized promotions
If required by law enforcement or other legal processes
During a business transfer, such as a merger or acquisition
With your explicit consent
We do not sell your personal information.
Depending on your location, you may have rights regarding your personal information, including:
Accessing the information we hold about you
Requesting correction or deletion of your data
Opting out of marketing communications
Withdrawing consent, where applicable
Objecting to or restricting certain types of processing
To exercise any of these rights, please contact us using the information below.
We implement industry-standard measures to protect your personal data. However, no system is completely secure. You are responsible for keeping your account credentials safe.
We retain your information only as long as needed for legal, business, or operational purposes.
We use cookies and similar technologies to:
Improve website functionality
Understand user behavior
Personalize your shopping experience
Deliver relevant ads
You can control cookies through your browser settings.
Our website is not intended for individuals under the age of 16. We do not knowingly collect information from children. If you believe a child has submitted personal data to us, please contact us immediately.
Your data may be transferred to and processed in countries outside your country of residence. We take necessary steps to ensure appropriate safeguards are in place when transferring data internationally.
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” and post the new version on this page. Please check this page regularly to stay informed of updates.
If you have any questions about this Privacy Policy or would like to exercise your data rights, please contact us at:
Email: info@vortexglobaltrade.com
