Refund Policy
At Vortex Global Trade, we want you to be satisfied with your purchase. If you are not completely happy, we’re here to help.
Returns
You may request a return within 14 days of receiving your order. Items must be unused, in original condition, and in the original packaging.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within a few business days.
Non-returnable items
Certain items may not be eligible for return, including personal care products and items marked as final sale.
Shipping costs
Shipping costs are non-refundable unless the return is due to our error.
For return requests, please contact us at:
info@vortexglobaltrade.com
