Ceramic ornaments incense burner

1. General Information

Vortex Global Trade operates as an online marketplace offering various consumer products. By using our website, you confirm that you are at least 18 years old or have permission from a legal guardian.

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

2. Products

We aim to display all products as accurately as possible, including descriptions, images, and pricing. However:

• Product colors or appearance may slightly vary due to screen differences.
• We do not guarantee that all product descriptions are error-free.
• We reserve the right to correct any errors or update product information at any time.

3. Orders & Payment

• All orders are subject to acceptance and availability.
• We reserve the right to cancel or refuse any order at our discretion.
• Payment must be completed before order processing.
• Accepted payment methods will be displayed at checkout.

4. Pricing

• All prices are listed in USD.
• Prices may change without notice.
• We are not responsible for typographical pricing errors.

5. Shipping & Delivery

• Delivery times are estimated and may vary depending on location and logistics.
• We are not responsible for delays caused by courier services, customs, or external factors.
• Shipping fees (if applicable) will be shown at checkout.

6. Returns & Refunds

• Returns are accepted within 14 or 30 days of delivery.
• Items must be unused, in original packaging, and in resellable condition.
• Some products may not be eligible for return (e.g., hygiene-sensitive items).
• Refunds will be processed after inspection of returned items.

7. Product Use

Vortex Global Trade is not responsible for any damage, injury, or loss resulting from improper use of purchased products. Customers are responsible for using products according to provided instructions.

8. Intellectual Property

All content on this website, including logos, images, and text, belongs to Vortex Global Trade and may not be copied or used without permission.

9. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.

10. Privacy

Your personal information is collected and used only for order processing, customer service, and improving user experience. We do not sell or share your data with third parties without consent.

11. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Vortex Global Trade
Email: info@vortexglobaltrade.com
Website: www.vortexglobaltrade.com