Wellcome to Vortex Global Trade
Ship orders to customers directly using a suite of solutions we call Fulfilled by Merchant. You can use our Service Provider Network to connect with Vortex-vetted providers who offer discounted rates on global shipping.
When you export inventory to Vortex fulfillment centers in other countries, you may want to handle some or all of the obligations in the import and export process yourself. You can also hire a logistics provider like a customs broker or a freight forwarder, who may have more expertise and time to ensure your inventory is transported in a timely and secure way. You must engage all logistics providers directly.
When sending inventory to Vortex fulfillment centers in other countries, you or your provider must act as the exporter of record and importer of record and must comply with all laws and regulations in both countries. You may also be subject to customs duties, import taxes, and fees in the destination country. Vortex will not be responsible for any customs duties and taxes associated with VF inventory. Any shipments arriving at a Vortex fulfillment center with customs duty charges due will be returned to the sender.
To ship customer orders internationally, you'll start by selecting a carrier like UPS, FedEx, or USPS. You'll act as the exporter of record and will want to clearly communicate shipping times and fees, as well as relevant duties and taxes.
International shipping fees can be considerably higher than domestic fees and vary based on several factors, including the following:
Use tools in Seller Central to manage and automate your global operations. We offer a variety of tools and programs to help you run your business, reach new customers, and grow your sales, including:
