Shipping policy

Shipping Policy

Last updated: 28.05.2025

Thank you for visiting and shopping at Vortex GLobal Trade. Below are the terms and conditions that constitute our Shipping Policy.


1. Order Processing

  • All orders are processed within 1–3 business days.

  • Orders are not shipped or delivered on weekends or holidays.

  • If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit.


2. Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Destination Estimated Delivery Time Shipping Cost
Domestic 1–3 business days Free /Calculated
International 7–15 business days Based on location

Please note: delivery times may vary depending on your location and shipping method selected.


3. Shipment Confirmation & Order Tracking

You will receive a shipment confirmation email with a tracking number once your order has shipped. The tracking number will be active within 24 hours.


4. International Shipping

We offer international shipping to most countries. Customs, duties, and taxes may be applied and are the responsibility of the customer.

  • Customs and Import Taxes: We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.


5. Delays & Lost Packages

We are not liable for any products damaged or lost during shipping. If your package is lost, please contact the shipping carrier directly.

If you have any issues with tracking or delivery, please email us at info@vortexglobaltrade.com and we’ll do our best to assist you.


6. Incorrect Addresses

Please ensure all shipping details are correct at checkout. We are not responsible for orders shipped to incorrectly entered addresses.


7. Questions

If you have any questions about your order or shipping details, please contact us:

📧 info@vortexglobaltrade.com